Sometimes things don’t go as planned — and that’s okay. If you need to withdraw from a job on SkillScoop, here’s how to do it the right way.
First, ask yourself:
- Can the issue be resolved with the client through clear communication?
- Is there a way to adjust the scope, deadline, or terms to make it work?
If not, and you still need to withdraw, follow the steps below.
If You Haven’t Been Selected Yet
If you’ve submitted a quote but the client hasn’t chosen you for the job yet, withdrawing is easy. Simply go to the job page and delete your quote. That’s it — no further action needed on your part. You can move on and focus on other opportunities.
If You’ve Already Been Selected
Things get a bit trickier if you’ve been chosen for the job and have agreed to take it on. If you need to withdraw after this point, the most important thing is communication. Start by messaging the client to explain your situation clearly and professionally. It’s crucial to be transparent and respectful as you discuss your reasons for stepping away.
Pro Tip: Being polite and professional will help maintain your reputation. Even if the job isn’t completed, both you and the client will have the chance to leave reviews. How you handle this situation could influence future opportunities on the platform.
The Next Steps: Direct Payment vs. Hassle-Free Jobs
The way you withdraw from a job also depends on the payment method used for the job. Here’s what to do in each case:
For Direct Payment Jobs
You and the client both have the option to mark the job as “Not Completed” on the job page. This will close the job without requiring any additional action. However, make sure that both of you agree on the terms of withdrawal, especially if you’ve already completed part of the work. Clear communication is key!
For Hassle-Free Jobs
If you’re working on a job with the hassle-free payment method, the process for withdrawing is a bit different. In this case, the client must initiate the “End of Contract” action from their side. Once they do, you’ll be prompted to either accept or decline their request to end the contract.
If you accept, any funded milestones will be refunded to the client, and the job will be marked as “Not Completed” and officially closed.
However, if you decline, the only way to resolve the issue is through Dispute Assistance Service. This situation can arise if you feel the terms of the contract are not being met, or if you’ve completed part of the work and believe payment is still due. In such cases, you can file for Dispute Assistance, and SkillScoop will step in to help resolve the situation fairly for both parties.
Why It’s Important to Handle It Right
Withdrawing from a job is never ideal, but if it’s necessary, you can minimise the negative impact by handling it with professionalism. Clear and respectful communication is the best way to ensure that both you and the client are on the same page.
Remember, even if the job doesn’t work out, SkillScoop is here to help resolve any disputes that might arise, and you’ll still have the chance to leave a review, so maintaining a good relationship is important for your future opportunities.