Hassle-Free Payment makes your experience on SkillScoop simple, secure, and stress-free. It ensures your money is only released when you’re happy with the work. Here’s how it works:
Choosing Hassle-Free Payment
When you select Hassle-Free Payment for your job, it will have a Hassle-Free badge. This means:
- Only verified specialists can apply for your job.
- You have full control over the job’s payment structure through Milestones.
What Are Milestones?
Milestones give you the option to break your project into smaller, manageable steps. Instead of paying the full amount upfront, you pay as the work progresses — one milestone at a time.
Each milestone includes:
- A description of the work to be completed
- A specified price for that phase
- An optional due date to track progress
Setting Up Milestones
After selecting your specialist, you can create milestones for your job. You can choose either:
- One Milestone: Pay the full amount in one go, which is held securely until the work is completed.
- Multiple Milestones: Break the job into smaller phases. As each phase is completed, you release the payment for that milestone.
Example:
If you’re hiring someone to design a website, you might set up milestones like:
Milestone 1 – Homepage design – $300 – Due in 1 week
Milestone 2 – Inner pages – $400 – Due in 2 weeks
Milestone 3 – Final tweaks and handover – $200 – Due in 3 weeks
This makes it easier to follow progress and pay as each phase is completed.
Tip: Before selecting your specialist, take time to go over the milestones together. If you’re planning to break the job into multiple stages, talk about the details, pricing, and deadlines upfront. Clear communication helps everything run smoothly.
Approval Process
Before the specialist starts working, you’ll send the milestones to them for approval. This ensures you’re both aligned on expectations, scope, and payment. Once the specialist approves, you can fund the first milestone.
Editing Milestones
Need to make changes later? No problem. You can edit milestones after approval — but any updates will require the specialist’s approval again before moving forward.
Payment Security
Once a milestone is funded, the payment is securely held in escrow. It won’t be released until you click Release Payment, confirming you’re satisfied with the work.
This ensures:
- You’re only paying for work that is done as agreed.
- Your money is protected until the job is done.
Ending the Contract
You can choose to end the contract early at any time, but the specialist must accept the termination.
- If the specialist accepts, any funded milestone amount will be refunded to you.
- If the specialist declines, you can try to resolve the issue through the job chat. If that doesn’t help, either party can fill out an Arbitration Form to provide evidence for SkillScoop’s support team to review and investigate.
Finalising the Job
Once all milestones are completed and paid, mark the job as Completed and leave a review for your specialist. Your feedback supports the community and helps others hire with confidence.
Why Choose Hassle-Free Payment?
Peace of Mind – Your payment is secure and only released when you’re happy with the work.
Control – Set clear milestones and release payment step-by-step.
Fair Resolution – If issues come up, SkillScoop’s support team is here to help through arbitration.
With Hassle-Free Payment, you’re always in control — your payments are secure, and you’ve got support if anything goes wrong. It’s the simple, safe way to manage your job from start to finish.